August 2026 release is live Read More
Breadcrumbs

PagerDuty

Mavvrik integrates with PagerDuty via email-based alerts to automatically route incidents and critical notifications to your PagerDuty services. By connecting Mavvrik to a PagerDuty service's email integration, alerts from Mavvrik can trigger incident workflows within PagerDuty. This ensures that your teams receive real-time notifications for cost, resource, or operational events, enabling faster response and resolution through your existing escalation policies.

Why this matters: a cost or resource alert that only appears in Mavvrik depends on someone actively checking the dashboard. Routing it through PagerDuty means it enters your existing on-call escalation path — the same process already used for infrastructure incidents — so a critical alert gets the same urgency and follow-through as any other page.

PagerDuty alerts through Email

To Integrate the PagerDuty in Mavvrik follow these steps

  • Create a new service for Integration or use existing service for Integration in PagerDuty

  • Add Integration in Mavvrik

Create a New Service in PagerDuty

  1. Login into the PagerDuty

  2. Click on Service > service directory from in the navbar.

Open the PagerDuty service directory
Open the PagerDuty service directory

  1. Click on the "+ New service" button

Start creating a PagerDuty service
Start creating a PagerDuty service

  1. Name: Enter a Name and Description based on the function that the service provides

  2. click Next to continue.

Configure the service details
Configure the service details

  1. Assign: Select Generate a new Escalation Policy or Select an existing Escalation Policy. Click Next to continue.

Configure the escalation policy
Configure the escalation policy

  1. Click Next to continue.

Review the service settings
Review the service settings

  1. Integrations: Search for Email Integrations and Select it as we currently support using Email

Select email as the integration type
Select email as the integration type
Configure the email integration
Configure the email integration

  1. Click on Create Service

  2. Click on Integration Tab

  3. Click on '^'

Copy the PagerDuty integration address
Copy the PagerDuty integration address

  1. Capture the integration email to integrate it into Mavvrik

Use existing service for Integration in PagerDuty

  1. Login into the PagerDuty

  2. Click on Service > service directory from in the navbar.

Open the PagerDuty service directory
Open the PagerDuty service directory

  1. Select the service in which you want to add the integration.

Add an integration to an existing service
Add an integration to an existing service

  1. Click on the integration tab to add the new integration

  2. Integrations: Search for Email Integrations and Select it as we currently support using Email

Select email as the integration type
Select email as the integration type
Configure the existing-service integration
Configure the existing-service integration

  1. Click on Add

  2. Click on Integration Tab

  3. Click on '^'

Copy the PagerDuty integration address
Copy the PagerDuty integration address

  1. Capture the integration email to integrate it into Mavvrik

Integration of PagerDuty in Mavvrik

  1. Login into Mavvrik and navigate to Integrations page under Admin

  2. Click on Add integration.

  3. Click on the App and select PagerDuty

  4. Enter all the details in the field

    1. Integration name

    2. Integration description

    3. App as PagerDuty

    4. Type as email

    5. Address copied above in Step 10

Create the PagerDuty integration in Mavvrik
Create the PagerDuty integration in Mavvrik

  1. Click on "Create"