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Set up Users & Teams to initiate automated actions for the fastest time to resolution.
Why this matters: think of this like a building's keycard system. Not everyone needs access to every floor — giving people more access than their job requires is a security risk, and giving them less than they need creates constant friction and support requests. Access Management is how you get that balance right: Users control who can log in and what role they hold, and Teams control which accounts and dashboards those users can actually see.